Creating a Culture of Service by Elizabeth (McLeod) Lotardo and Lisa Earle McLeod

Description:


The culture of service means a lot more than setting up a customer service team. Caring for the attitudes of your employees necessitates coherence of your operations and messages. In the course you will get actionable advice in regard to the purposes associated with customer focused communication  as well as valuable help to create supportive policies and processes.


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The course referred to above is available at this link:
https://www.linkedin.com/learning/creating-a-culture-of-service/welcome



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